Terms and Conditions

Effective Date: 12th March 2025

Welcome to Chips for Chicks (“we,” “our,” “us”). By accessing or using our website www.chipsforchicks.co.uk (the “Website”), you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you may not use our Website or services.

1. General Terms

1.1 Eligibility

By using our Website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services.

1.2 Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the Website after changes are posted constitutes your acceptance of the new terms.

1.3 Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand our practices regarding your personal information.

2. Products and Services

2.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions, images, or other content are error-free, complete, or current. If a product offered on our Website is not as described, your sole remedy is to return it in unused condition.

2.2 Pricing and Availability

All prices are listed in GBP and are subject to change without notice. We reserve the right to modify or discontinue products at any time. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price or unavailable after purchased.

3. Orders

3.1 Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.

3.2 Payment

We accept various payment methods as indicated on our Website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

3.3 Shipping and Delivery

We will make reasonable efforts to ensure timely delivery of your order. However, delivery dates are estimates and not guaranteed. We are not liable for delays in shipments. Please see www.chipsforchicks.co.uk/delivery/ for more information. Where local delivery is offered this is a kerb side delivery within 5 metres of the kerb.

3.4 Returns and Refunds

Our return and refund policy is detailed on here. Please refer to this policy for information on returning products and obtaining refunds.

4. Use of the Website

4.1 License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for personal, non-commercial purposes, in accordance with these Terms and Conditions.

4.2 Prohibited Conduct

You agree not to:

Use the Website for any unlawful purpose.
Violate any applicable local, state, national, or international law.
Exploit, harm, or attempt to exploit or harm minors in any way.
Transmit any unsolicited or unauthorised advertising, promotional materials, spam, or other forms of solicitation.
Interfere with or disrupt the Website or servers or networks connected to the Website.

5. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of Chips for Chicks or its content suppliers and protected by intellectual property laws. You may not use any content without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Chips for Chicks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the Website.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from our Website.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Website.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales to resolve any dispute arising out of these Terms and Conditions or the use of our Website.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@chipsforchicks.co.uk
Registered Address: Chips for Chicks Ltd, Greenhill House First Floor East Wing, Thorpe Road, Peterborough, Cambridgeshire, England, PE3 6RU
United Kingdom (Please note customer collections are not from this address, a separate email will be sent confirming the collection address [Our storage facility is near Fosdyke, Lincolnshire]

9. Customer Reviews and Feedback

9.1 By placing an order on our Website, you consent to receiving an invitation via email to review your purchase. These review requests help us improve our products and services and provide valuable feedback to other customers.

9.2 We use a third-party service, CusRev, to collect and manage customer reviews. Your name, email address, and order details will be shared with CusRev solely for the purpose of sending review invitations and processing your feedback. CusRev is committed to complying with GDPR and data protection regulations.

9.3 You may opt out of receiving review invitations at any time by contacting us at info@chipsforchicks.co.uk or by following the unsubscribe instructions included in the review request email.

Thank you for choosing Chips for Chicks. We appreciate your business and look forward to serving you.